RoadSmart Connection Header
Industry News Header


Allstate Service Providers can submit invoices three ways:

Preferred Method:


Submit Invoice Online / Web:

  • Go to the Provider Web site at
  • Log in and submit your invoice
  • Receive payments on a weekly basis
  • Track claims more efficiently

    To create a web account, register today by clicking on the “Not Yet Registered?” link and follow the instructions.

Other Options:

Submit Invoices for Payment by Mail or Fax
(Please note: If you submit claims to your Regional Field Manager the payment will be delayed)


By Mail:

Allstate Roadside Services
Attn: Claims Department
P.O. Box 3094
Arlington Heights, IL 60006-3094


By Fax: 877-292-9572

  • Understand that your claims may not be paid in the event the fax is illegible or submitted incorrectly on your fax machine
  • Make sure to keep a copy of your fax confirmation that the fax was received by Allstate.


Provider Hotline: 800-582-6626 (Option 2 for Claims)

  • Verify Claim Payment information
  • Assist on Claim related questions

Sign up for EFT (Electronic Funds Transfer)

  • Funds are deposited directly into your bank account
  • Reduces your paperwork and office staff time
  • View your EFT statements online. Visit to sign up.
Note: It takes 2 to 3 weeks to start the process but once it begins, you’ll be amazed at how easy it is.


LearnJoinContact Us

Technician's Tool:
What is it?


Protect Yourself from Damage Claims

Equipment Change on the Volkswagon Passat


Our Promise for Future Issues of RoadSmart® Connection



2012 Florida Tow Show